QUALITY POLICY
Vusa-lsizwe Security will, within the industry provide, design and develop security-related service with the aim to continually improve service based on excellence and maximum customer satisfaction.
As a benchmark, Vusa-lsizwe Security has implemented a quality management system in line with the ISO 9001:2015 standard as a foundation for continual improvement.
Top Management demonstrates its leadership and total commitment to the Quality Management System by:
As a benchmark, Vusa-lsizwe Security has implemented a quality management system in line with the ISO 9001:2015 standard as a foundation for continual improvement.
Top Management demonstrates its leadership and total commitment to the Quality Management System by:
- Taking accountability for the effectiveness of the Quality Management System and ensuring that the Quality policy and Quality objectives are compatible with the context and strategic direction of Vusa-lsizwe.
- Providing evidence of its commitment to the development and improvement of the quality management system through both words and actions. We ensure that our Mission, Quality Policy, Values, Beliefs and Organizational Culture are understood, implemented, and maintained at all levels of the organization through documented training, regular communication, verbal reinforcement, and rewards.
- Vusa lsizwe Security is committed to the following strategic goals aimed at ensuring the ongoing growth and sustainability of the organisation:
- Ensuring that risk-based thinking; customer satisfaction and Statutory and Regulatory compliance are promoted throughout the organisation.
- Ensuring that our employees are continually trained and developed to improve service performance to our customers.
- Ensuring that the organisation remains financially stable under the current tough economic conditions.
- Ensuring that all activities of the organization are carried out in a systematic manner as defined in our Quality Management System policies and procedures.
- Promoting a Quality Culture within the organization by means of sharing information, including personnel in decision making and delegating specific Quality Management functions, e.g. Quality System maintenance, to suitably skilled and competent persons.
- Taking appropriate corrective action to ensure continual improvement of Vusa lsizwe Security policies and procedures.
- The Quality Objectives and Quality policy will be communicated and understood throughout the organization and regularly reviewed to ensure continuing suitability and effectiveness of the system.
